30-Day Refund Policy

Effective Date: Aug 09, 2026

At Thrive Bags, customer satisfaction is our priority. If you're not completely happy with your purchase, you may request a return within 30 days of receiving your order.

Eligibility for Returns

To qualify for a return, your item must:

• Be returned within 30 days of delivery.
• Be unused, unworn, and in its original condition.
• Include all original tags, packaging, and accessories.
• Be free from damage, stains, odors, or signs of wear.

We reserve the right to refuse returns that do not meet these conditions

Non-Returnable Items

The following items are not eligible for returns:

• Final sale or clearance items.
• Gift cards.
• Products that have been used, altered, or damaged after delivery.
• Items returned without original packaging or tags.

How to Start a Return

To request a return, please contact our customer support team with your order number and the reason for your return.

Email: support@thrivebags.com

Once your request is approved, you'll receive return instructions.

Refund Process

After we receive and inspect your returned item, we'll notify you of the approval status.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Return Shipping

• If the item arrives damaged, defective, or incorrect, Thrive Bags will cover the return shipping cost.
• For returns due to a change of mind or personal preference, the customer is responsible for return shipping costs.

  Damaged or Incorrect Orders

  If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and clear photos so we can resolve the issue as quickly as possible.

  Exchanges

  We currently do not offer direct exchanges. If you'd like a different product, please return your eligible item for a refund and place a new order.

  Contact Us

  If you have any questions regarding our Refund Policy, please contact us:

  Thrive Bags
  Email: support@thrivebags.com